CI3 Software

Technical Support

Frequently Asked Questions

CI³ Software® strives to provide the highest quality products. If you experience any problems or have questions regarding our products please check our Frequently Asked Questions (FAQ) area for the product first:

General FAQ
Technical FAQ

If you still can't find your answer, send your technical support requests to:

Scanning Updates

Please carefully read the install instructions below before installing the SnapShell SDKs below.

SDK Instructions:
Installation Instructions

To download the following files please right click the link and select "Save Target As..."
Release Letter Version 9.29 (PDF file) (2/22/08)
SDK Scanner Install v9.29.8 (Zipped exe) (43 MB)

*Please download and read the install instructions before running the SDK install.